Privacy Policy

At SpotSnatch, we value your privacy and are committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, and safeguard the data we gather from users of our website and services.

By using SpotSnatch, you consent to the practices described in this policy.

Information We Collect:

When you visit our website or use our services, we may collect certain information to enhance your experience. This information includes:

  • Personal Information: When you create an account with SpotSnatch, we may collect your email address, phone number, and password. This information is necessary to create and manage your account, personalize your experience, and provide reservation alerts.

  • Usage Data: We automatically collect standard information provided by your web browser, such as your IP address, browser type and version, pages visited, time spent on each page, and other relevant data. This information helps us analyze user behavior, improve our services, and ensure a smooth browsing experience.

Legal Basis for Processing:

We process your personal information based on the following legal grounds:

  • Contractual Necessity: We collect and process information that is necessary to provide you with SpotSnatch's reservation notification services.

  • Legitimate Interests: We may process your information for research and development, marketing and promoting our services, protecting our legal rights and interests, and improving our offerings.

  • Consent: With your consent, we may use your information for specific purposes, such as contacting you regarding customer service inquiries. You have the right to withdraw your consent at any time.

Data Retention and Security:

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We take appropriate measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission or storage over the internet is completely secure.

Use of Information:

SpotSnatch collects and uses information for the following purposes:

  • Providing reservation notification services for your preferred restaurants.

  • Processing subscription payments and managing your account.

  • Enhancing our website and services, including analytics, market research, and business development.

  • Contacting and communicating with you regarding your subscriptions or inquiries.

  • Internal record keeping and administrative purposes.

  • Compliance with legal obligations and dispute resolution.

Disclosure of Personal Information:

We do not sell or rent your personal information to third parties. However, to provide our services effectively, we may disclose your information to the following parties:

  • Service Providers: We may engage trusted third-party service providers who assist us in operating our website and delivering our services. These providers have agreed to maintain the confidentiality and security of your information.

  • Legal Compliance: We may disclose your personal information if required by law, in response to a court order or subpoena, or to protect our legal rights and interests.

International Data Transfers:

SpotSnatch may process and store your information on servers located in different countries. By using our services, you consent to the transfer of your data to these countries, which may have different data protection laws than your own.

Your Rights:

SpotSnatch is committed to respecting your rights regarding the privacy and protection of your personal information. As a user of SpotSnatch, you have certain rights:

  • Access and Correction: You have the right to access and review the personal information we hold about you. If you believe that any of the information is inaccurate, incomplete, or outdated, you may request to have it corrected or updated.

  • Withdrawal of Consent: If you have provided consent for the processing of your personal information, you have the right to withdraw your consent at any time. Please note that withdrawing consent may impact your ability to access certain features or services provided by SpotSnatch.

  • Erasure: You have the right to request the erasure of your personal information held by SpotSnatch under certain circumstances. We will comply with such requests unless there are legitimate grounds for us to continue processing your information, as required by law.

To exercise your rights or if you have any questions, concerns, or requests regarding your personal information and privacy, please contact us using the information provided at the end of this Privacy Policy.

Changes to the Privacy Policy:

SpotSnatch may update or modify this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of SpotSnatch after the posting of any revised Privacy Policy shall indicate your acceptance of the revised terms.

Contact Us:

If you have any questions, comments, or concerns about this Privacy Policy or SpotSnatch's privacy practices, please contact us.